If you’re selling a Software as a Service (SaaS) products, your customers should be signing an agreement with you. This is not just a formality to make you look legitimate. This agreement should outline what services you’re providing, what services you’re NOT providing, outlining warranties, limiting liabilities, and overall – protecting you AND your customers.
If you’re running a company today, you’re probably signing a whole bunch of contracts with software as a service (SaaS) vendors to help simplify running your life as an entrepreneur. Here are 7 key provisions to negotiate in your SaaS vendor contracts.