The government is a large purchaser of software and contracts related to software development for government entities carry a unique set of challenges and responsibilities. The complexity increases further when these contracts involve subcontractors, who work with a prime contractor to deliver services. Subcontractors play a pivotal role in fulfilling government contracts, and their responsibilities extend beyond mere execution of tasks. They must navigate a web of legal, technical, and ethical obligations, ensuring the project’s success and compliance with all applicable laws and standards. This post will give you a high level overview of the responsibilities of a subcontractor in government software projects.
Most Software-as-a-Service (SaaS) companies publish click-through Terms, Privacy Policies, and sometimes, Sales Agreements. It’s important to appropriately inform Customers about changes to these legally binding agreements – ensuring clarity and legal compliance. This post will give you a high level …
Thanks to more usable technology like application programming interface (API) connections, Software-as-a-Service (SaaS) businesses often partner with other SaaS businesses for technology partnerships through an integration. Just like any other engagement, though, you should have an agreement that outlines the parameters of the integration. This post will give you a high level overview of what goes into a Technology Integration Agreement.
Building a referral partner program is a method often employed by Software-as-a-Service (SaaS) companies to grow without the need to hire tons of sales representatives. There should be an appropriate written agreement in place between your business and the referral partner outlining how the arrangement will work with provisions to protect your business.
Automatic renewal provisions in contracts have been under increased scrutiny. On a national level, The Federal Trade Commission (FTC) has been regulating this for decades using Section 5 of the Federal Trade Commission Act. More recently, The Consumer Financial Protection Bureau has gotten more involved – filing suits with regards to companies taking advantage of Consumer’s “dark patterns”.
In the past decade, States have enacted “automatic renewal laws” that businesses must adhere to in order to protect consumers in the state. As of December 1, 2022 – 31 states have automatic renewal laws in effect. No two states automatic renewal laws cover the same types automatically renewing contracts, but there are a few commonalities. This post will give you a high level overview of autorenewal laws.
Software as a Service (SaaS) companies far and wide are adding Generative Artificial Intelligence (Generative AI) features, such as ChatGPT, Bard, and Bing.ai) to their offerings. It’s important to note that these features come with additional legal risks and requirements. This means updates to your Terms, Privacy Policies, and agreements in general are necessary This post assumes that your SaaS offering has a well laid out Terms, and will give you a high level overview of key updates specifically for Generative AI Features.
Companies across all industries use the services of software as a service (SaaS) vendors to help simplify running the business. Almost every SaaS vendor you use hosts a treasure trove of your company data – and you want to make sure you’re contractually protected. Here is a high level overview of key provisions that you should review, re-review, and hammer down on with every SaaS agreement you sign.
If you’re running a software-as-a-service company, you should have several key agreements and policies in place protecting your company, your intellectual property, and your investors. These agreements will become important during due diligence with any Investor or potential Acquirer. Here are 14 important agreements and policies every SaaS company should have, broken down into 3 categories.
If you’re selling a Software as a Service (SaaS) product to Enterprise companies, your customers will demand a strong Enterprise SaaS Sales Agreement. Sometimes they’ll sign yours, but more often than not – you’ll have to sign theirs. This may lead to some back and forth, and lots of redlines. Yay, legal! There are hundreds of templates available online, but you should know what the terms mean – and have these agreements edited to meet your specific needs. Here is a high level overview of what goes into an Enterprise SaaS Sales Agreement:
Web3.0 (“Web3”) is being touted as the ‘next big thing’ in software, services, and everyday life. From cryptocurrency, to non-fungible tokens (NFT), to development in the ‘metaverse’ – Blockchain based Web3 is primed to be the foundations of how we interact with technology in the near future.
This post will give you a high level overview of some of the legal considerations that Web3 companies must think about.
Platform-as-a-Service (PaaS) solutions offer a cloud-hosted platform for software developers to develop, deploy, and manage applications – so that they don’t have to worry about setting up, managing, maintaining, and monitoring cloud instances. Popular PaaS solutions include products from Amazon Web Services, Microsoft Azure, Aptible, and Heroku. A standard PaaS Agreement Package generally consists of three parts: Cloud Services Agreement, Service Level Agreement, and an Acceptable Use Policy. This post will give you a high level overview of what goes into a PaaS Agreement Package.
If your SaaS company is doing business with Enterprise companies or handling personal data in general, you’ll likely be required by your Enterprise customers to sign a Data Processing Agreement in addition to your standard Terms of Service/Software as a Service Agreement. This post will give you a high level overview of a Data Processing Agreement.
Trade secrets are often the life blood of a Software-as-a-Service (SaaS) and Information Technology (IT) company. But, you can’t just call something a trade secret, not take active measures to protect that secret, and expect the adequate protection. This post will give you a high level overview of how to protect your trade secrets.
A common use-case for Software businesses today is utilization of a value-added reseller (VAR). This type of arrangement is when a VAR bundles your software in or with other products or components and resells the resulting, integrated product to end-users under their brand name. A VAR doesn’t use your standard sales agreement, though. You should have a very specific Value-Added Reseller agreement with the appropriate provisions to protect your business, your product, and liability. This post will give you a high level overview of the anatomy of a Software Value-Added-Reseller Agreement.
Entire businesses are now built off of API integrations. There are some specific nuances that should be contractually identified – this post will give you a high level overview of an API License Agreement.
If you’re selling software to larger organizations, chances are the legal department needs to get involved to negotiate some specific provisions in your software license or SaaS agreement (depending on what kind of software you sell). The key here is to make sure you are protected, while still coming to an amicable agreement with your customer. This post will give you a high level overview of 6 key provisions that your customers are likely to negotiate with you on.
Having appropriate business insurance policies in place can be your saving grace. This post will give you a high level overview of business insurance, the different types of policies available, and why it is important for your business.
Software is eating the world. If your business builds Software as a Service (SaaS) products, there are quite a few measures that you should be taking to legally protect your business. This post will give you a high level overview of how to protect your SaaS business.
If you’re running a Software as a Service (SaaS) business, your customers will expect a Service Level Agreement (SLA) from you. This post will give you a high level overview of SaaS Service Level Agreements, and what should be included in them.