Platform-as-a-Service (PaaS) solutions offer a cloud-hosted platform for software developers to develop, deploy, and manage applications – so that they don’t have to worry about setting up, managing, maintaining, and monitoring cloud instances. Popular PaaS solutions include products from Amazon Web Services, Microsoft Azure, Aptible, and Heroku. A standard PaaS Agreement Package generally consists of three parts: Cloud Services Agreement, Service Level Agreement, and an Acceptable Use Policy. This post will give you a high level overview of what goes into a PaaS Agreement Package.
Building a referral (or partner) program is a method often employed by Software-as-a-Service (SaaS) companies to grow, without the need to hire tons of sales representatives. Just like any other business arrangement, there should be an appropriate written agreement in place between your business and the referral partner outlining how the arrangement will work with provisions to protect your business. If your SaaS company is planning to build out a referral program – this post will give you a high level overview of what should be in a referral program agreement.
When selling your Software-as-a-Service (SaaS) products, your enterprise customers may want to negotiate, redline, and push back on your contract. Some of their asks are reasonable, but there should be some clear non-negotiables. This isn’t about the business terms, how many seats you’re selling, or your price – but rather provisions that protect your company, and save you from liability. This post will give you an overview of 8 non-negotiables of your SaaS agreement.
If you’re selling software to larger organizations, chances are the legal department needs to get involved to negotiate some specific provisions in your software license or SaaS agreement (depending on what kind of software you sell). The key here is to make sure you are protected, while still coming to an amicable agreement with your customer. This post will give you a high level overview of 6 key provisions that your customers are likely to negotiate with you on.
Data security is important for software companies. because most, if not all, are handling some sort of sensitive data. Data security incidents happen, and they will keep happening. It’s in your best interest to mitigate data security incidents as much as possible. This post will give you a high level overview of what you should do to mitigate data security incidents, and be prepared if/when it happens to you.